Privacy Policy

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XORBEX LLC PRIVACY POLICY

Effective Date: August 29, 2026

Xorbex LLC respects your privacy. This policy explains how we collect, use, and protect information provided by customers, prospective customers, vendors, and other business contacts.

INFORMATION WE COLLECT

We may collect your name, telephone number, email address, service address, service-request details, appointment information, photographs, estimates, invoices, and communications with Xorbex LLC.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to service inquiries
• Prepare estimates and invoices
• Schedule and confirm appointments
• Coordinate maintenance, repair, and construction services
• Provide job-status updates
• Answer questions and provide customer support
• Maintain business and service records

DATA SHARING

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in information and SMS consent are never shared with anyone for any purpose. Any information sharing that may be described elsewhere in this policy excludes mobile opt-in information and SMS consent.

SMS MESSAGING TERMS AND CONDITIONS

1. The Xorbex LLC messaging program consists of recurring informational and conversational messages concerning service inquiries, appointments, estimates, invoices, job coordination, photographs, and service updates.
2. You may cancel the SMS service at any time. Text STOP to the telephone number from which you received messages. After you send STOP, we will send an SMS message confirming that you have been unsubscribed. You will then no longer receive SMS messages from us. If you wish to receive messages again, you may opt in again through the original consent process.
3. If you experience problems with the messaging program, reply HELP for assistance. You may also contact Xorbex LLC at info@xorbexllc.com or 1-855-596-7239.
4. Wireless carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply. Message frequency varies according to communication and service needs. Contact your wireless provider if you have questions about your text-message or data plan.
6. Consent to receive text messages is voluntary and is not a condition of purchasing services.
7. If you have questions regarding privacy, please review the remainder of this privacy policy or contact Xorbex LLC using the information below.

INFORMATION SECURITY

Xorbex LLC uses reasonable measures to protect personal information. However, no electronic storage or transmission method can be guaranteed to be completely secure.

CHANGES TO THIS POLICY

Xorbex LLC may update this policy periodically. Any changes will be posted in this document with an updated effective date.

CONTACT INFORMATION

Xorbex LLC
1 E. Erie St., Suite 525
Chicago, IL 60611
Telephone: 1-855-596-7239
Email: info@xorbexllc.com
Website: https://xorbexllc.com